Don't throw away that UPS 

We can Fix it

UPS repair image - John.jpg

ABOUT
OUR SERVICE

You might not give much thought to your UPS until when it begins to have issues, then it becomes something to think about.


We offer full restore and refurbish service of all types of UPS. Small and Large.
Get in touch to find out more.

WHAT PEOPLE SAY

“amusanowolabi commented:
 
I must say that I am very impressed with @crimsonng. 
They are top-notch, deliver on 
time and a way to go if U want to 
really save yourself from undue 
stress of repair. Very professional 
and with a quality job. I repaired 
two UPS with them and I am 
enjoying it..” 

Workspace

How it works

01

For small UPS(s) we send a dispatch rider to pick up the UPS(s)
 

02

We diagnose the unit and inform you of the problem & cost of repairs

03

If agreed, we repair & send you the invoice for payment.

04

We return the fixed UPS(s) via dispatch rider.

CORPORATE CUSTOMERS

To play, press and hold the enter key. To stop, release the enter key.

press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom
press to zoom

Frequently asked questions

How does your service work?


Here is how it works

  1. We send a dispatch rider to pick up the UPS(s)
  2. We diagnose the unit and inform you of the problem & cost of repairs
  3. If agreed, we repair & send you the invoice for payment.
  4. We return the fixed UPS(s) via dispatch rider.




How much does it cost?


That depends on the size of the UPS and type of battery but here is an estimate for the most popular UPS repair.

85% of the time the problem is battery related. Small 650va - 1.2/5kva UPS's use 7ah batteries.


For batteries we currently charge N8600 per battery

Service charge for single battery UPS is N3000

Service charge for a double battery UPS is N4000

If it is not battery related or the main power board/transformer is also damaged then we need to diagnose to give cost. One thing is sure, it will never cost as much as a brand new of same model.

Pickup and delivery are billed based on what the dispatch service charges. That depends on your location in relation to us.

Please note that prices are subject to change due to market forces without prior notice. This also means that this price stated above may not be up to date. Please check with us to confirm.




Can you do diagnosis at our Locaiton?


For the smaller units (0.5-3kva) we cannot offer on-site service. We must have them brought into our service centre.

If the unit is a larger model, such as 5-100kva and above then we might have to do an on-site diagnosis for which we will charge a call-out fee.




How long does the service take?


Again that depends on what is wrong with the UPS.

For diagnosis we aim to provide you feedback withing 24hrs. Sometimes it can be a little more depending on what is wrong with the unit and volume of work at hand.

If it is a battery replacement job, we aim to have the UPS returned to you 24-48 after you have approved the cost of the repair.

If it is a problem which requires component replacement or repair, then we aim for 48-72hrs.




Warranty and Guarantee


The batteries we use for our service come with a 6 month manufacturers warranty.

Guarantee of service
We guarantee that Quality control tests will be carried out on your UPS after it has been repaired and before it is sent back to you.





 

GET IN TOUCH

We'd love to hear from you

Address

5 Muritala Eletu Road,
Osapa, Lekki, Lagos
Nigeria

1A Hughes Avenue,
Yaba, Lagos,
Nigeria

 

info@crimson.ng

Tel: +234 (0) 909 319 4199